Frequently Asked Questions

Frequently asked questions are found in the following sections:

Academic Coaching

  • Isn’t academic coaching just for students who are struggling?

    Any student can benefit from academic coaching. Some students might be struggling with specific concerns related to academic success, whereas others are doing well academically but find benefit in an outside perspective on time management, prioritizing tasks and study strategies and plans.

  • What can I expect at my first academic coaching appointment?

    At your first meeting in the LAC-DS, you will meet with one of our senior staff members for 30-45 minutes. During that time, the senior staff member will make sure that you are directed to the best resources. All of our staff members see students for academic coaching appointments, but often students will choose to work with a graduate assistant in our office if more frequent or regular appointments would be helpful.

  • What sorts of topics are covered in academic coaching?

    An academic coaching appointment will be tailored to your specific needs. Most common requests include time management, performance anxiety, study, reading, and note-taking strategies. We also can help with executive skills coaching and coaching related to other life areas such as sleep or healthy lifestyle habits.

  • How do I make an appointment?

    The best way to make an appointment is to stop by our office, 118 Reynolda Hall, located on Hearn Plaza (the “Quad”). Our administrative staff will help you make an appointment that best fits your schedule. Alternatively, you may call our office at 336-758-5929. We do not have email scheduling availability at this time.

Peer Tutoring

  • Who can make a peer tutoring appointment through the LAC-DS?

    The peer tutoring program is for any WFU undergraduate student seeking assistance (in subjects other than math or writing). Students must be enrolled in the course in which they are seeking tutoring.


    Students needing assistance in math should visit the Math Center. Students needing assistance for written assignments should visit the Writing Center.


  • Why should I make an appointment with a peer tutor?

    All students can sometimes use a little help! WFU students often seek out tutoring as a way to further develop knowledge in a particular area, develop stronger study skills, and progress toward academic success. Some students meet regularly with tutors throughout the semester; other students find that they need to meet with a tutor just once or twice to overcome an academic challenge. The LAC-DS offers tutoring in most subjects. However, availability of tutoring in specific subjects varies from semester to semester.

  • When should I seek out tutoring?

    Some students find it beneficial to meet with a tutor several times during a semester; other students prefer to meet with a tutor before an assignment deadline or exam. If you feel like you could benefit from additional academic support, then the time is right!

    The tutoring schedule will be made available at the start of every semester. Students will be able to start making appointments during the second week of the semester through the last day of the semester.

  • How do I get to meet with a tutor?

    You can schedule an appointment online. Click here for information on how to create an account and make an appointment.

  • Who are the tutors?

    The LAC-DS peer tutors are undergraduate and graduate students from a variety of disciplines that excelled in their coursework and want to share their knowledge with others. They have an interest in helping others succeed academically and are interested in partnering with students to help them progress in their courses.

  • Where should I meet my tutor?

    The standard meeting location for peer tutoring is the Z. Smith Reynolds Library (circulation desk). However, some tutors decide to meet at our four other tutoring locations across campus: Benson University Center (welcome desk), Farrell Hall (Founders Living Room), North Dining Area (Starbucks), or Reynolds Gym (welcome lobby desk). The default location for tutoring (Z. Smith Reynolds Library) will appear on your appointment form in the WConline system. If your tutor desires to meet at one of the other locations, you will be notified via your appointment confirmation form. You will meet your tutor at the meet-up location (look for someone wearing a tutor button!), and then you and your tutor will find a quiet spot to work.

  • What should I bring to my tutoring sessions?

    That depends on what your specific needs and goals are for the session. It might be helpful to bring the course syllabus, assignment sheet, study guide, textbook, returned assignments/exams, or course notes.

  • How long does a session last and how often can I meet with a tutor?

    Tutoring sessions are one hour, with a few minutes at the end for the tutor to draft a session report.

    To ensure that everyone has equal opportunity to our tutoring program, we limit students to three sessions per week, per subject.

  • What can I expect from my tutoring session?

    We expect that our tutors will give you their full attention, actively listen to your concerns, collaboratively set goals with you (both for the session and beyond), and help you work through your academic challenges.

    We expect that our tutors are knowledgeable in the area they are tutoring and come to each session on time and well prepared. Our tutors will not do the work for you. However, our tutors will partner with you, helping you become confident learners progressing toward understanding in your area of study.

    We expect that our tutors keep all sessions confidential, only speaking with the LAC-DS staff if there are concerns that need to be addressed.

  • When can I make appointments?

    You will need to make appointments at least 3 days in advance.

  • What if I need to cancel my appointment?

    If it is at least 20 hours before your appointment, you can cancel directly through our online system by clicking on your appointment and clicking cancel. If it is less than 20 hours before your appointment, you will need to contact your tutor directly through the number listed on your appointment request form.

  • What if I forget about my appointment and don’t show up?

    Our tutors will wait 10 minutes for you to arrive. After 10 minutes, they will mark you as a “no show.” After 2 no-show appointments, your account will be disabled, and you will be unable to make future tutoring appointments without permission from the tutor coordinator. If your account is disabled, you will need to contact the tutor coordinator, Laura Denlinger at

  • Will I get a good grade if I meet with a tutor?

    While we would love for you to get a good grade in the course, we are more concerned with the progress you make toward reaching your academic goals.

  • What if I need help with chemistry, physics, or accounting?

    In order to qualify for tutoring in chemistry, physics, or accounting, you must attend at least three help sessions prior to receiving tutoring. Help sessions are organized by the department.

  • Where should I go if I have a complaint or suggestion about the Peer Tutoring Program?

    You can contact the LAC-DS Tutor Coordinator, Laura Denlinger, with any comments or concerns. She can be reached at or 336-758-2137.

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