Picture of Michael Shuman

Michael Shuman, PhD, Director

Michael joined the LAC staff in 1997. He received a BA in French and Music from Furman University; an MEd in Higher Education Administration from the University of South Carolina; and a PhD in Higher Education Administration from the University of North Carolina at Greensboro. In addition to providing academic counseling to WFU students, he specializes in the needs of students with physical, visual, and hearing impairments. Also, Michael provides ADHD coaching and coordinates LAC’s assistive technology and peer tutoring programs. His research interests include college student athletes and academic motivation. He enjoys reading, running, music, and spending time with his wife and spirited sons.


Picture of Van Westervelt

Van D. Westervelt, PhD, Associate Director

Van joined the LAC staff in 1998. He received a BS in Psychology from the University of Maryland; an MS in Physical Therapy from Duke University; and an MA and PhD in School Psychology from the University of North Carolina at Chapel Hill. He completed his pre-doctoral internship in Child-Adolescent Clinical Psychology at the University of Pittsburgh and a post-doctoral fellowship in Clinical Neuropsychology at the University of Virginia. Prior to his work at WFU, he spent 17 years working as a Clinical Psychologist and faculty member in the Department of Pediatrics at the University of Virginia Medical Center. Van has participated in medical service projects in refugee camps on the Thai-Cambodian border and in Saudi Arabia. His area of expertise is in assessment and intervention for students with ADHD, Learning Disabilities, and Traumatic Brain Injury. Outside of work, he enjoys perfecting his tennis game, hiking with his family, and the occasional fishing venture.


Jacqueline Friedman, PhD, Associate Director

Picture of Jacqueline Friedman

Jackie joined the LAC staff in 2016. She earned her BA in Psychology from the College of William & Mary and earned both her MA and PhD in Clinical Psychology from the University of Virginia. She completed doctoral level training at the Salisbury VA Medical Center. Prior to her work at the LAC, Jackie has developed interests and expertise in assessment, particularly for Learning and Attention Disorders. She has collaborated on research projects and taught as adjunct faculty at the undergraduate and graduate level. Clinical work as included work with veterans at the Kernersville VA Outpatient Clinic and private practice work focused primarily on psychoeducational assessment throughout the lifespan for attention and learning disorders. Jackie is licensed to practice psychology in the state of North Carolina. In her work at the LAC, she provides both academic and disability management counseling including a special focus on ADHD coaching and executive skills development. Outside of work, she enjoys spending time with her husband, sons, dog and two cats (and trying to keep up with them all!)


Picture of Kawana NeufvilleKawana Neufville, MS, CRC, LPCA, Assistant Director

Kawana joined the LAC staff in 2017. She earned both her BA in Psychology and MS in Rehabilitation Counseling from North Carolina Agricultural and Technical State University. She spent several years as a community support counselor before moving into the higher education arena where she served as an assistant director of disability support services at the University of North Carolina-Greensboro. Kawana specializes in the psycho-social aspects of disability, medical and physical disabilities, as well as the use of technology to address disability concerns. Additionally, Kawana coordinates disability documentation across campus, provides academic and disability management counseling, and supervises the tutoring and peer mentoring programs offered through the LAC. Kawana’s research interests include exploring the intersections of disability and diversity on college campuses, and investigating faculty and student attitudes towards invisible disabilities. Outside of work, she enjoys spending time with her family, binge watching a good show on Netflix, hiking local nature trails, and singing karaoke…even though singing isn’t one of her gifts.


Wende WalkerPickture of Wende Walker, BIS, Administrative Coordinator

Wende joined the LAC staff in 2014. She received her BIS in Sociology from Winston-Salem State University. She gained her hospitality and administrative management experiences as the Director of Catering with Hyatt Hotels and several other hotels in Orlando, Durham, Charlotte, and Winston-Salem markets. For eight years, she worked in Charlotte as a Human Resources Manager, taught courses at Central Piedmont Community College, and served as a Board member for several non-profit organizations. Most recently, Wende worked as Audience Development and PR Manager for the North Carolina Black Repertory Company in Winston-Salem. As Administrative Coordinator, Wende manages the daily operation of the Learning Assistance Center and is responsible for providing information and support to students, visitors, parents, faculty, and staff. In addition, she manages the office scheduling system and works directly with students and faculty to assist in the provision of academic accommodations for WFU students with disabilities. Wende volunteers in her spare time and enjoys gourmet cooking, family gatherings, and watching classic black and white movies.


Picture of Donalee White

Donalee White, BA, Tutor Coordinator

Donalee joined the LAC staff in 2003. She received her BA in English (writing track) at High Point University and an AA from Forsyth Technical Community College. Prior to joining the LAC staff, Donalee worked as a reporter for the Kernersville News and served as secretary for Winston-Salem Writers in 2009-2010. In the LAC, Donalee serves as the tutor coordinator and is responsible for the daily operation and supervision of the peer tutoring program. She manages the recruiting, hiring, and training of tutors, and she coordinates assigning tutors to students who request tutoring services. In addition, she maintains payroll and other administrative functions of the program, including database maintenance and end-of-year reporting. Donalee enjoys hiking the Appalachian Trail and creative writing. She dreams of the day when her children’s books are published.


Counseling Graduate Assistants
The Learning Assistance Center’s four counseling graduate assistants play a significant role in providing academic support services to WFU students. Each graduate assistant meets individually with WFU students to help them refine and develop effective study strategies and skills that contribute to academic success at WFU. Currently, two of the graduate assistants in the LAC are pursuing their MA in Counseling at WFU, one is pursuing an MA in Psychology at WFU, and one is completing an MDiv through the WFU School of Divinity.

Ayat Hamza, Counseling Graduate Assistant
Brenna Hickey
, Counseling Graduate Assistant
Esther Suess, Counseling Graduate Assistant
Andria Williamson, Counseling Graduate Assistant


Graduate Student Workers
The two graduate student workers in LAC contribute to the overall operation of the Learning Assistance Center. They are responsible for assisting the LAC staff in managing requests for peer tutors and other academic support services. In addition, the graduate student workers assist in coordinating staff schedules and assistive technology requests, which includes providing texts in alternative format. Both of our graduate student workers are pursuing an MDiv in the WFU School of Divinity. Hannah McGrath is a 1st year graduate student, and Corinne Causby is a 3rd year graduate student.

Hannah McGrath, Graduate Student Worker
Corinne Causby
, Graduate Student Worker

Location: 117 Reynolda Hall
Mailing Address: PO Box 7283, Winston-Salem, NC 27109-7283
Phone: 336.758.5929
Fax: 336.758.1991
Hours of Operation: Monday-Friday 8:30am-5:00pm (Excluding Holidays)